Airbnb properties have a grading problem, hosts and guests say: Most U.S. rentals earn near the top rating of five stars.
Hosts are facing more competition for bookings because Airbnb has added more properties for rent, and as a result hosts say their ratings matter more to set them apart. Some hosts are experiencing what they’ve named an “Airbnbust,” or a drop-off in bookings due to the jump in short-term rental properties.
